It is our pleasure to detail the guarantee provided for our tubular hoop line. We guarantee the plastic component of the round hoops for a lifetime against manufacturer's defects within the contiguous 48 United States. We will exchange the plastic component at no cost provided the breakage is not due to abuse or using the parts in a manner not consistent with commercial embroidery practices. We also offer a total satisfaction guarantee. We will refund or exchange any product within 30 days of purchase for any reason.